Shipping & Returns

The consignment shall in no later than 15 days from our confirmation. Of course, when paying by bank transfer will ship after the funds in my case C/C. In this regard, please, immediately after the transfer, to send a copy of the receipt for payment including number CRO to our Fax: (+39) 178 6083886 or by e-mail to: marketing@bomboshop.it, in order to carry out the shipment of goods ordered.

The goods are shipped by Bartolini or Poste Italiane express courier and in 48/72 hours, for approximately Italy, will be delivered to your address, while the EU countries up to 6-10 working days. In countries outside Europe the average time of 20 days.

For shipments to Europe Bartolini relies on DPD (Deutscher Paket Dienst), a leader in network single package deliveries, or in lieu of EuroExpress, grouping express courier service that completes and complements the DPD. For countries outside Europe we rely on FedEx.

This period can vary due to force majeure or because of traffic conditions and traffic in general or to act for the Authority and delays due to couriers hauliers. Given the real-time rotation of stock, for orders placed, there may be a lack of product ordered, in which case we will contact you and promptly update the actual timing of avoidance products. In addition, the shipment of products can be made several days after the order if, for as described in the Terms of Use and Sale section on the product availability, products must be received by our supplier's warehouse. The delivery will take place daily from Monday to Friday, excluding holidays, during office hours from 8.30 to 12.30 and from 15.30 to 19.30.

The days of dispatch you will receive our e-mail with the details of your order and the waybill number (LDV).
From this day you can follow your package through the tracking service on the website of our courier www.bartolini.it through the tracking number we have indicated.

Tracking shipment:    Bartolini click here      Poste Italiane click here

Cost of shipping:
The cost of shipping is automatically calculated at the time the products in your basket, then found the first confirmation of the order, the calculation of this cost is subject to weight or volume generated by the goods ordered.
Further changes in shipping costs may occur if the type of goods can generate volumes and / or weights exceeding those suspected or function of a particular geographic location of the recipient, such as islands or free zones.

In areas not specifically mentioned or packages with oversized volumes and weights we will provide a custom quote.

So that we can always provide a service up to please give us much information about the timetable for delivery and tracking of your name on the intercom / doorbell or office phone to contact in case of your absence, which you can insert pane comments regarding your order during checkout.